Manage Subscription

Unsubscribe & Refund

Cancel your subscription or request a refund at any time, no hassle.

Cancel Subscription

How to Unsubscribe

Send a free SMS to cancel. Cancellation is effective immediately and you will not be charged again.

PLUS

Send STOP PVR to 80711 from your registered mobile number.

Orange

Send STOP PVR to 80711 from your registered mobile number.

Refund Policy

Request a Refund

You may request a refund within 30 days of a charge. Our team reviews all requests fairly and responds within 5 business days.

  • Requests must be submitted within 30 days of the billing date.
  • Include your mobile number and the date of the charge in your request.
  • Approved refunds are returned to your mobile operator account.
  • Refunds are processed within 5-10 business days.

To request a refund, email us at: help@playonvr-pl.com

Submit Refund Request

PlayOnVR FAQs

Have questions about PlayOnVR? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.

What do I receive with my PlayOnVR subscription?
With your PlayOnVR subscription, you gain unrestricted access to a vast array of PlayOnVR content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to PlayOnVR?
You subscribed to PlayOnVR by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using PlayOnVR?
These subscriptions grant you unlimited access to all our PlayOnVR content and premium features during the active subscription period. Yes, PlayOnVR operates a subscription model (PLUS: 14.99 weekly, Orange: 14.99 weekly), please refer to our relevant pricing information.
What platforms does PlayOnVR support?
PlayOnVR is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the PlayOnVR platform or email us at help@playonvr-pl.com
How do I cancel my PlayOnVR subscription?
To cancel your subscription, you can do so by texting (STOP PVR to 80711 (for PLUS), STOP PVR to 80711 (for Orange)), or by emailing our customer care team at help@playonvr-pl.com.